Complaint Investigator Vacancy In Envista Holdings

Hiring Organization / Company: Envista Holdings
Basic Salary: To Be Discussed
Employement Type: Full-Time

Job Details:

KaVo Dental is one of the world’s leading creators of equipment for dentists and dental professionals, including premium solutions for imaging, treatment units, and instruments. Since its establishment in 1909, KaVo has been a leader in the dental market, making its mark on dentistry with numerous significant dental innovations and technology. KaVo built its world-renowned reputation on products and services that follow its mission for "Quality and Precision" to achieve “Dental Excellence.” The 2,200+ patents and utility models granted to KaVo are an impressive proof of this claim. Learn more about KaVo Dental at .

Job Description:

Position Summary: Responsible for product complaint investigation by dispositioning the material and applying applicable transactions via SAP.

Essential Duties and Responsibilities:

  • Tests required parameters of electronic/mechanical devices using appropriate software.
  • Uses SAP (ERP system) to access and transact production orders and non-conforming products
  • Troubleshoot problems, looking at the component level of assemblies or circuit boards that do not conform to established specifications and determine the reason.
  • Performs inspections and makes accept/reject decisions regarding each piece, part, or product.
  • Disposition of items identified as scrap both physically and within SAP
  • Ensure all SAP related transactions are complete to enable inventory accuracy
  • Other duties as assigned

Job Requirements:


Strong communication skills, ability to work independently and per work instructions is a must. Knowledge of SAP or other ERP system. Excellent attention to detail.

Minimum Qualifications:

  • High School Diploma or G.E.D
  • 1-3 years of experience in a manufacturing setting.
  • Intermediate computer skills, basic use of a computer, and email

Preferred Qualifications

  • Associates degree in electronics, or equivalent experience
  • Experience in a regulated environment
  • 1+ year SAP or other ERP software experience

Physical Requirements:

  • Must be able to stand at workstation for long periods of time.
  • Must be able to stand for long periods of time (up to eight hours or longer), bend, reach, and lift up to 10 pounds.
  • Must be able to move material by pushing/pulling up to 30 pounds on a cart.

Operating Company:


Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

Job Location Information:
City: Hatfield
State: Pa
Country: Us
Location: Hatfield, Pa

Date Posted: 2021-06-10
Job Listing No# : 44789

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